Delivery inside Europe

NUKI products are delivered to the address indicated by the Customer in the order form. Please fill in carefully your address to avoid delivering problems. Store ships in Europe using a fixed price, which depends on the weight, the volume and the destination. 

Shipping within EU is available with exclusive: Canary Islands, Ceuty, Mellila, Busingen (Germany), Montenegro, Kosovo, Highlands, Sky, Orkney, Sheltand, Oban, Arran, Vatican, San Marino, Livigno and Campione d’Italia. Shipping quotes are done on a per order basis and dependent on destination.

Shipping costs are in any case indicated to you before order confirmation. Once payment has cleared, we will dispatch your order. Store products are made to order that is way delivery time is always specified in order data sheet. 

Delivery shall be deemed to have been made when the products are delivered to the carrier. The delivery note given by the carrier, dated and signed by you upon delivery will constitute evidence with regard to transport and delivery. 

In case of undelivered products due to your absence or the wrong address, the products will be returned to Store which reserves its right to refund to the Customer the price of the products, the postage costs remaining payable by the Customer.

The cost of delivery within EU is 10-50 Euro with exclusive the countries mentioned above. The cost of delivery is always provided when making an order (choosing delivery method). The delivery costs are also shown during order placement.

You’re obliged to accurately inspect the consignment for the damage and destruction caused in transport. If there were any, they should be immediately report to the courier and draw up a protocol damage. Failure to notify damage to transport and receive shipment makes it impossible to apply for reimbursement of the cost of repair or replacement product (insurance).

Delivery outside Europe

We are happy to ship globally for an additional shipping fee. Please provide your address so we can calculate the exact shipping time and cost.

If you are interested in placing an order that requires shipping internationally please contact us at

We ship our products directly to your home or office.

NUKI most commonly uses DPD as a forwarder for all products. The service includes a delivery in several packages directly to your home/office with carrying up stairs.

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